ARCHER Service Operations Group

Rationale

The ARCHER Service Operations Group (SOG) ensures the seamless flow of information between the Hardware Provider, the Service Provider and EPSRC on a technical level.

Objectives

  • To assure that any issues are communicated clearly and solutions are worked on to the maximum benefit of the ARCHER users.
  • To ensure that Key Performance Indicators as outlined in the relevant contracts are kept on track.

Membership and Composition

Membership Name
ARCHER contract manager Edward Clarke
Hardware representatives (Cray)  
Service representatives (EPCC) HPCx Ltd
CSE representatives EPCC