The effective management of the performance of employees is the prime responsibility of a line manager in EPSRC, and is critical in the organisation achieving its corporate objectives. However, good performance management will not only provide employees with direction and purpose. It should also provide motivation, support and personal development. Successful performance management is dependant on an effective manager/employee relationship, built around regular conversation, review and feedback. This relationship is critical to the successful operation of any organisational system that exists as a formal record of performance.